Satisfaction with the quality of Parks and Recreation programs and facilities

The question regarding neighbors’ satisfaction with the overall flow of traffic is asked in each of the City’s Neighbor Survey that have been conducted by a third-party contractor, ETC Institute, from 2012-2021, administered annually between the months of October and December. ETC Institute ensures that the results are statistically significant, and representative of the population of the City, both demographically and geographically (by district). The City moved to a new vendor, Zencity, for survey administration in 2023. The survey remains statistically valid and representative of the City.

In 2020, the City changed how the neighbor surveys are administered. The annual Neighbor Survey was replaced with a Business Survey, and going forward they will be conducted every other year to solicit feedback from residents as well as the business community.

The target was established by increasing the 2018 baseline with a statistically significant margin of 4 % over five years.   

Data is collected from the City’s Neighbor Survey that has been conducted by a third-party contractor, the ETC Institute, annually since 2012.

All of the Neighbor Surveys can be accessed at the City’s website: https://www.fortlauderdale.gov...